Centigen AI
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Services/AI Agents
AI Agents

Custom AI agents, built for your workflows.

From WhatsApp sales agents to after-hours emergency responders, we design, build, and integrate agents around the way your business actually works.

Book a strategy callHow it works
2 weeks
From scope to a live agent
24/7
Working while your team sleeps
100%
Integrated with your existing stack
What it is

Not templates. Agents shaped to your business.

Off-the-shelf bots break the moment they meet a real process. We build each agent around your channels, your systems, and your rules, then connect it to the tools your team already uses, CRM, calendar, email, WhatsApp.

  • Scoped to one clear, measurable outcome
  • Connected to your CRM, calendar, and channels
  • Guardrails and escalation paths built in
// agent spec
channel: WhatsApp Business
on(enquiry) → answer, qualify, score
sync(CRM) → lead record ✓
handoff(sales) when intent: high
// human in the loop, by design
Where it works

Already proven on real UAE workflows

Our agents are qualifying WhatsApp enquiries, booking demos for SaaS platforms, and phoning on-call engineers at 2am. The pattern is the same: high-volume work, clear rules, measurable outcomes.

  • WhatsApp and web sales agents
  • After-hours emergency response by voice
  • Research and back-office agents
Agent fleetLive
3
channels covered
<1 min
median response time
How it works

From idea to live agent in four steps

1

Scope

We map the workflow, define the goal, and agree how success is measured.

2

Build

We design the agent, its tools, guardrails, and connections to your systems.

3

Integrate

We connect it to your CRM, calendar, and data, securely, inside UAE compliance.

4

Operate

It goes live. We monitor, tune, and evolve it as your business grows.

FAQ

Questions, answered

Wherever your customers are: WhatsApp, your website, email, voice calls, and internal tools like Slack or Teams. Most agents work across more than one channel and keep a single record of each conversation in your CRM.

Most first agents are live within two weeks. We start with a tightly scoped, high-value workflow so you see a working system handling real work quickly, not a months-long proof of concept.

Yes. As a Dubai-based team we design every deployment around UAE data residency and PDPL expectations, with secure connections to your systems and clear controls over what each agent can access.

We stay on. Centigen monitors performance, tunes the agent against its metrics, and evolves it as your processes change, and helps you add new agents over time.

Related services

Explore the rest of the stack

Agentic AI Systems

Autonomous AI that plans multi-step tasks, reasons through complexity, and executes without constant human input.

AI Consultancy

Practical AI strategy for UAE businesses: where agents fit, what to automate first, and how to measure ROI.

Put an agent to work on your biggest bottleneck

Tell us the workflow that's costing your team hours. We'll scope a solution in a free 30-minute call.

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