Privacy Policy
Last updated: 29 May 2026
This Privacy Policy explains how Centigen("Centigen", "we", "us") collects, uses, and protects personal data when you visit our website, contact us, or use our services. We are based in Dubai Silicon Oasis, United Arab Emirates, and handle personal data in line with the UAE Personal Data Protection Law (PDPL) and applicable regulations.
1. Information we collect
- Information you provide, your name, work email, company, and the contents of any message when you submit our contact form or correspond with us.
- Usage data, pages visited, referring source, approximate location, browser and device information, collected through cookies and similar technologies.
- Communications, records of conversations with our team or our AI assistant, where you have been informed and, where required, have consented.
2. How we use your information
- To respond to your enquiries and scope potential work.
- To provide, operate, and improve our services and website.
- To send service or relationship communications you have requested.
- To meet legal, regulatory, and security obligations.
3. Legal basis
We process personal data where you have given consent, where it is necessary to take steps at your request before entering into a contract, where we have a legitimate interest in operating and improving our business, or where we are required to by law.
4. Sharing your information
We do not sell your personal data. We share it only with trusted service providers who help us operate (for example, hosting and analytics), under appropriate confidentiality and data-processing terms, or where required by law or to protect our legal rights.
5. International transfers
Where data is transferred outside the UAE, we take steps to ensure an adequate level of protection through appropriate safeguards and contractual commitments.
6. Data retention
We keep personal data only for as long as necessary for the purposes described above, or as required to comply with our legal and regulatory obligations, after which it is securely deleted or anonymised.
7. Security
We apply technical and organisational measures designed to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you may have the right to access, correct, or delete your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us using the details below.
9. Cookies
We use cookies and similar technologies as described in our cookie notice. You can manage your choices at any time on our Cookie Preferences page.